Malpractice and Maladministration Policy
The aim of this policy is to protect the interests of Wine Educator’s students and safeguard the integrity of WSET qualifications by ensuring compliance with WE Policies and Procedures. It provides a framework for the identification, reporting and management of any potential malpractice or maladministration and for the application of sanctions.
Non-compliance with Wine Educator’s Policies and Procedures generally falls into one of two followed categories:
1. Maladministration, where non-compliance is accidental rather than intentional; and
2. Malpractice where non-compliance is intentional or the result of negligence.
The boundaries between maladministration and malpractice are not clear-cut. Some incidents may fall into either category depending on the wider context. Some maladministration incidents may become malpractice e.g. through failure to implement corrective measures, repetition of the incident, or subsequent attempt at non-disclosure or misrepresentation. A malpractice incident may be deemed to be maladministration if there are extenuating circumstances. Whether a situation is maladministration or malpractice will be determined by WSET Awards following an investigation.
Malpractice or maladministration may include:
- Failure to adhere WE Policies and Procedures;
- Failure to comply with the APP Code of Conduct;
- Failure to carry out course or assessment delivery in accordance with WSET Awards requirements;
- Failure to adhere to Wine Educator candidate registration and certification procedures;
- Late student registrations;
- Fraudulent claim for certificates/fraudulent use of certificates/reproduction or forgery of certificates;
- Withholding of information from Wine Educator which is critical to maintaining the rigour of quality assurance;
- Insecure storage of assessment materials;
- Submission of false or inaccurate information to gain a qualification;
- Cheating, including the use of unauthorised devices or materials;
- Disruptive behaviour in an examination;
- Plagiarism of any nature by students;
- Impersonation (including forgery of signatures);
- Any action likely to lead to an adverse effect;
- Breach of confidentiality;
- Failure to a disclose Conflict of Interest;
- Issue of incorrect exam results/failure to issue results to students in a timely manner;
- Unauthorised reading/amendment/copying/distribution of exam papers;
- Failure to report changes in ownership/personnel/location/facilities;
- Denial of access to information, documentation, workforce, facilities;
- Failure to respond to Wine Educator in a timely manner;
- Failure to return examination papers within the specified timeframe or to follow delivery and tracking regulations;
- Infringement of WSET copyright, trademarks, intellectual property rights and brand identity;
- Use of unqualified and/or unregistered educators or internal assessors;
- Misleading advertising/publicity
Responsibilities of the APP
Wine Educator will implement reporting systems to ensure compliance with its own Policies and Procedures which is in corelation with WSET. These will be reviewed regularly to ensure they are fit for purpose. If Wine Educator need, will require assistance from WSET Awards on how best to prevent, investigate and deal with allegations of malpractice or maladministration, through contact them at email@example.com
The Wine Educator is committed to notify WSET Awards immediately if notice any noncompliance issues or if receive such information from candidates or any one else. Notifiction will conducted by phone or by followed mail firstname.lastname@example.org
If the non-compliance incident occurs during a WSET examination, the Examinations Officer will notify WSET Awards by submitting the Notification of Malpractice Form
The WE examination officer is responsible for ensuring that all staff involved in the delivery and / or administration of the WSET® programme run it in accordance with the rules, regulations and procedures set out in APP Hand Book, and are aware of, and comply with, this policy. The Examination Officer agrees to co-operate fully with WSET® Awards in any investigation of alleged malpractice at the APP including the removal and / or suspension of staff from their WSET® duties during such investigation.
Any candidate, educator, invigilator has the right to appeal any decision made against them using the WE Complaints and Appeals Policy.
All other notifications will be submitted in writing (email) and will include:
- A detailed account of the circumstances surrounding the suspicions and allegations;
- Details of any consequent actions or investigations;
- Any extenuating circumstances (e.g. medical reports);
- Details of any procedures followed for informing staff/students of consequences of malpractice and maladministration;
- Any unauthorised materials found during assessment;
- Written statements signed and dated by any individuals involved.
Management of non-compliance
If malpractice or maladministration is identified, WSET Awards will consider its impact and may apply sanctions accordingly. WSET Awards will take all reasonable steps to ensure that students who are affected by malpractice or maladministration through no fault of their own are not disadvantaged. However, in some cases, it may be necessary to disallow or withhold results and/or certificates.
Managing of non-compliance include different form of sanctions discribed in APP Handbook in tables named as Sanctions Applicable to APPs and Sanctions Applicable to Students. Appeals agains this sanctions or penalties are allowed following the Appeals against WSET Awards
Wine Educator Manager