FAQs

Below we have complied a list of frequently asked questions. If you cannot find an answer to your question please submit your question through the Contact Us page and we’ll answer you as soon as possible.


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Send an email with your new contact details here
Study materials will be dispatched from the day you receive your course booking confirmation email. NB: Level 1 students will receive their study materials on the day of their course.
No, the Wine Educator does not issue VISAs for students.
- The Wine Educator work on bursary scheme to offer for some of our advanced students and we will stated soon on our web site.
- You can apply for a deferral under the extenuating circumstances policy. You will need to supply relevant documentation. Please contact student services as soon as possible here
 - Yes, you can postpone your exam to a later date by completing a paid transfer examination booking form available:
- You can re-sit any failed exam by completing the relevant re-sit examination booking form Please download the Exam Re-sits page below.
  • Level 1, Level 2 and Unit 2 (Diploma) — Results will take up to 4 weeks from the date you sat your exam
  • Level 3 — Results will take up to 10 weeks from the date you sat your exam
Level 1 Award in Wines and Spirits No prior course is required.Level 2 Award in Wines You must hold the WSET Level 1 Award in Wines or successfully complete the WSET  Level 1 in Wines Award Online Entry Test.
 - Installment payment plans are only available to Level 4 Diploma students who are UK residents and hold a UK bank account. To request a form please email student services here
 - A confirmation email will be sent from Student Services within three working days of receiving the booking. This will be sent to the email provided at the time of booking. Please refrain from booking any travel tickets or accommodation until you receive the confirmation email.
- Yes, invoices are sent out with your receipt once the booking has been processed by our Student Services Team.